Contact us

Calling and queuing from Finland are subject to standard mobile call fees.

When calling from abroad, the call will be charged according to the international calls price list. Calling from DNA's landline is free of charge.

When contacting us by e-mail, please state your contact number and some identifying information (e.g. customer number, contract number, invoice number, subscription number or social security number), to make sure we can look into your case as swiftly as possible. 

• For mobile phone and internet issues: palvelu@dna.fi
• For broadband connections, TV services, landline phones and Kotiluuri: palvelu@dna.fi

DNA Oyj
PL 100
01044 DNA

Tel. 044 044 1703

(calls from abroad +358 44 044 1703)

Service line for customers who need non-urgent customer service and guidance due to, for example, old age or visual, hearing or other impairment.

Tel. 044 144 244

(calls from abroad +358 44 144 244)

Monday – Friday 9-16

Calls from DNA mobile subscriptions in Finland are free of charge.

Friendly and understandable technical support and help with e.g. software installation and device issues for DNA customers. Book online www.fiksari.fi/en or call

Tel. 0600 30 50 60

Monday – Friday 9 – 18

Calls cost 2,90 €/min + local network charge

Tel. 0800 412 582

(calls from abroad +358 800 412 582)