Contact us

Customer Service

Monday – Friday  8 – 18

044 144 044 

At other times, DNA Customer Service is only available for the following matters: PUK codes, suspension of subscription in case of theft or disappearance.

Self service

Did you know that there are a lot of service related issues you can manage yourself in our self-service online (service in Finnish).

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DNA Kauppa

See store locations and opening hours.

Search for DNA Kauppa

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Support forum

Got questions? Find answers to frequently asked questions about DNA's services, or ask a question of your own.

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Report service issues 24 hours a day  0800 300 500

Order by phone 0800 550 044 Mon –Fri 9 – 20, Sat 10 – 16

Contact by email: palvelu@dna.fi

DNA serves also in other channels

Facebook logo Facebook

Instagram logo Instagram

twitter logo Twitter

Supportforum DNA Support forum

Download My DNA mobile app

View and pay your invoices, contact our customer service, update and manage your services. With My DNA, you can manage your key customer issues easily via one app. Also available in English.

App Store  Google Play