Optimised communications solution
DNA improves your customer service by efficiently directing right contacts to the right people. Our services unify your operations, improve the quality of your customer service, make your organisation more efficient and, in many cases, significantly more cost-effective.
You can get a unified view of your customer service system as your different offices, teams and experts are brought together under one uniform solution. The solution adapts to operative changes, and you can flexibly combine customer service resources. You can either add or remove new users, offices and functionalities according to need.
DNA provides the communications solution as a service. The monthly invoicing is based on actual usage, so you only pay for what you really need.