DNA Travel Data
With DNA Travel Data, you don’t need to worry about unexpected roaming charges. You can use the internet safely, even when you are travelling outside the EU. You can add DNA Travel Data to your subscription by SMS once you are in the destination country. You can use the internet in the countries included in DNA Travel Data for 15.90 EUR/GB (VAT 0%). After you have used up the entire package, you can order a new DNA Travel Data package.
Frequently Asked Questions
What is DNA Travel Data?
DNA Travel Data is a new add-on service that you can add to your current DNA subscription when you travel outside the EU. It will make the use of the internet much cheaper than the roaming charges in the destination country. One data package costs 15.90 EUR (VAT 0%) including 1 GB of data transfer. The package is valid for 14 days from the order date.
The subscription is simultaneously valid in all DNA Travel Data countries.Close
How do I start using DNA Travel Data?
You will receive an SMS about the availability of DNA Travel Data when you travel to a country where it’s available. Once you’re in the destination country, follow these steps:
Subscribe to DNA Travel Data by sending a message with the word REISSU to 15510. The price of one data package is 15.90 EUR (VAT 0%).
You will receive a confirmation as a reply message once DNA Travel Data has been activated for your subscription.
You can now use the internet without worries for a fixed price of 15.90 EUR – in all DNA Travel Data countries with the same purchase. You will receive a new message after you have used 80% and 100% of the package.
You can order a new package if you are running out of your 1 GB: Send the word REISSU to 15510. Price: 15.90 EUR (VAT 0%)
Please note that if you change your subscription type during the validity of the package, DNA Travel Data will no longer be valid.
If your subscription doesn’t allow you to subscribe to DNA Travel Data, please contact your company’s appointed contact person.Close
Where can I use DNA Travel Data?
DNA Travel Data can be used in the following countries outside the EU/EEA area:
Albania, Andorra, Argentina, Armenia, Australia, Azerbaijan, Bangladesh, Belarus, Bosnia and Herzegovina, Brazil, Cambodia, Canada, Cape Verde, Chile, China, Ecuador, Egypt, Faroe Islands, Georgia, Greenland, Guatemala, Guernsey, Hong Kong, India, Indonesia, Isle of Man, Israel, Japan, Jersey, Kazakhstan, Kosovo, Macau, Malaysia, Mexico, Moldova, Monaco, Montenegro, Morocco, Myanmar, New Zealand, Nicaragua, Northern Cyprus, North Macedonia, Pakistan, Panama, Paraguay, Peru, Puerto Rico, Qatar, Russia, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Sri Lanka, Switzerland, Taiwan, Thailand, The Philippines, Turkey, Ukraine, United Arab Emirates, United States, Uruguay, VietnamClose
For how long can I use the DNA Travel Data package (1 GB)?
The DNA Travel Data package is valid for 14 days from the order date or until you have used your 1 GB. You can easily download a couple of hundred holiday photos and send thousands of WhatsApp messages. For light browsing, such as reading the news, 1 GB is enough for several hours.Close
What do I do if I run out of my 1 GB during my trip?
You can order a new DNA Travel Data package by sending an SMS with the word REISSU to 15510. The price of one data package is 15.90 EUR (VAT 0%).
Each package is valid for 14 days after the purchase. Your subscription will automatically use them in the order you purchased them. Your subscription can have three data packages simultaneously.
Please note that you can order up to three DNA Travel Data packages during one invoicing period.Close