Travel Data

DNA Travel Data lets you use your subscription's internet carefree outside the EU and EEA countries. 

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Travel Data enables affordable internet usage outside the EU 

Avoid unexpected roaming charges and use the internet carefreely with DNA Travel Data on your trip. 

One Travel Data package contains 1 GB of data and is available for 14 days. As part of Telenor, DNA can extensively offer affordable Travel Data services in several countries. Travel Data packages can be ordered separately by text message, or you can choose an automatic Travel Data service for your company's subscriptions, in which case the data packages will activate automatically for the subscription in the destination country. 

Use your subscription safely during the trip

You will avoid unexpected roaming charges

You are not dependent on Wi-Fi connections

Travel Data

You can order DNA Travel Data via text message for the subscription in the destination country. The internet stays with you in countries included in DNA Travel Data for 19,90 €/1 Gigabyte (1000 Megabytes) excluding VAT. After the package is used up, the subscription user can order a new DNA Travel Data package. 

Automatic Travel Data

If your employees travel frequently, we recommend the automatic Travel Data service. With this automatic service, the data package is activated for the subscription when roaming data usage begins in countries where the Travel Data service is available. The Travel Data package is available in these countries at a rate of 19,90 € per 1 Gigabyte (1,000 Megabytes), excluding VAT.

Frequently Asked Questions

What is DNA Travel Data?

DNA Travel Data is an additional service you can order for your current DNA mobile phone subscription when travelling outside the EU. One data package costs 19,90 € (excluding VAT) and includes 1 GB (1000 Megabytes) of data transfer. The package is valid for 14 days from the order. The order is simultaneously valid in all DNA Travel Data countries. 

If you have automatic Travel Data, the data package will be automatically activated for the subscription when you start using data in a country where the DNA Travel Data service is available. 

By default, three Travel Data packages are available during the billing period. In Travel Data ordered by text message, the maximum number of data packages is defined company-specifically between 1 and 10 pcs per billing period. In automatic Travel Data, the definition can be made subscription-specifically between 1 and 50 pcs per billing period. 

How do I start using DNA Travel Data?

If automatic Travel Data has been connected to the company subscription, the data packages are automatically activated to the subscription when arriving in a country where the Travel Data service is available. When Travel Data is connected, you will receive a separate text message. You will receive a text message for each connected Travel Data package and when the maximum number of data packages has been used. 

If the subscription has permission to order Travel Data, the user will receive a text message about the availability of DNA Travel Data upon arrival in a country where the service is available. 

If you want to order a data package, proceed as follows: 

  1. Text REISSU to number 15510. The price of one data package is 19,90 € (excl. VAT). 
  2. You will receive a confirmation in response when DNA Travel Data is activated for your subscription. 
  3.  Now you can use the internet carefree for a fixed 19,90 € price — even in all DNA Travel Data countries with the same order. You will receive a new message when 80% and 100% of the data package have been used. 
  4. You can order a new package if 1 GB (1000 Megabytes) is running out: Send a message REISSU to number 15510. Price: 19,90 € (excl. VAT) 

Please note that if you change the type of subscription during the package's validity period, the validity of DNA Travel Data will end. 

If you do not have the right to order DNA Travel Data for your subscription, please get in touch with your company's designated contact person.  

In which countries does DNA Travel Data work?

DNA Travel Data works in the following countries outside the EU/EEA area: 

Albania, Algeria, Andorra, Argentina, Armenia, Australia, Azerbaijan, The Bahamas, Bahrain, Bangladesh, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Brunei, Chile, Costa Rica, Ecuador, Egypt, El Salvador, South Africa, South Korea, South Sudan, Fiji, Philippines, Faroe Islands, Georgia, Gibraltar, Guernsey, Guyana, Greenland, Guatemala, Honduras, Hong Kong, Indonesia, India, Iraq, Isle of Man, United Kingdom and Northern Ireland, Israel, Jamaica, Japan, Jersey, Jordan, Cambodia, Canada, Cape Verde, Kazakhstan, China, Kyrgyzstan, Colombia, Kosovo, Kuwait, Laos, Liberia, Macao, Malaysia, Morocco, Mauritius, Mexico, Monaco, Moldova, Montenegro, Myanmar, Nicaragua, Niger, Nigeria, Oman, Pakistan, Panama, Paraguay, Peru, Northern Cyprus, North Macedonia, Puerto Rico, Qatar, French Polynesia, Rwanda, Saudi Arabia, Senegal, Serbia, Singapore, Sri Lanka, Switzerland, Taiwan, Tanzania, Thailand, Turkey, Ukraine, Uruguay, New Zealand, Uzbekistan, Belarus, Russia, Vietnam, United Arab Emirates, United States 

How long does a DNA Travel Data package (1 GB) last?

The DNA Travel Data data package is valid for 14 days from the order or until 1 GB is used up. With it, you can carefreely download a few hundred holiday photos and send thousands of WhatsApp messages. For light Internet usage, such as reading news, 1 GB (1000 Megabytes) lasts several hours. 

By default, three Travel Data packages are available during the billing period. In Travel Data ordered by text message, the maximum number of data packages is defined company-specifically between 1 and 10 pcs per billing period. In automatic Travel Data, the definition can be made subscription-specifically between 1 and 50 pcs per billing period. 

What do I do if 1 GB runs out during the trip?

You can get a new DNA Travel Data package by texting REISSU to 15510. The price of one data package is 19,90 € (excluding VAT). 

Each package is valid for the following 14 days from the recharge. Your subscription will use the data packages automatically in the order of subscription. 

By default, three Travel Data packages are available during the billing period. In Travel Data ordered by text message, the maximum number of data packages is defined company-specifically between 1 and 10 pcs per billing period. In automatic Travel Data, the definition can be made subscription-specifically between 1 and 50 pcs per billing period.