Better accessibility with DNA Virtual PBX service
DNA Virtual PBX, or switchboard, makes your company’s customer service flexible and straightforward. Reaching your personnel will be easy, effortless, and smart – resulting in increased customer satisfaction.
Virtual PBX (Private Branch Exchange) enables faster reacting and answering. Communicating with customers is straightforward when they get all the needed answers from one phone number. Incoming calls to the company number can be routed to free personnel or a queue. For instance, if the reached user is in a meeting or on vacation, the calls will route automatically to other employees.
The service is an effective solution regardless of your company’s size or industry. Monthly billing is based on the actual amount of usage, so you pay for what you need. The mobile application is a cost-free part of the service. The Virtual PBX service is entirely cloud-based, so it does not require physical investments and scales along with your company’s growth and changing needs.