A man is working on a laptop in a spacious lobby

YritysDNA self-service

As DNA's corporate customer, you can manage your services in YritysDNA whenever it suits you best – free of charge.

Sign in

Manage and order services and devices

 

Manage users and their permissions

 

View invoices and reports in one place

Make service requests or contact us via chat

A laptop with YritysDNA on the screen

How to start using YritysDNA

1. Fill in the authorisation form

  • An authorised signatory can authorise named individuals to use DNA's electronic channels and contact customer service on behalf of your company.
  • Start by filling out and electronically signing the authorisation form.

2. DNA's customer service will process your user account request

  • After signing the form, our corporate customer service will process it and create one or more main users (admins) for your company.
  • You will receive an email notification when the user or users have been created. The user accounts must be activated via the link in the email.

3. Start using the self-service

  • Once your account has been activated, sign in to the self-service at yritysdna.dna.fi. We recommend using YritysDNA on a computer browser.
  • The main users can create other users and define suitable user permissions for them. 
Get a YritysDNA account Terms of service

If your company has purchased consumer services from the dna.fi online shop or DNA Shop, you can manage them 24/7 MyDNA mobile app or the online self-service portal (both pages are in Finnish).

In YritysDNA, you can conveniently manage your company's services anytime, anywhere

Ordering and managing services is simple

  • Ordering, managing, suspension and termination of services
  • Ordering, managing and device register of devices
  • Ordering, management, device register and reporting of DaaS devices (Device as a Service)
  • Creating new users and easy managing of user permissions
  • If your customer relationship includes several companies, you can manage them- straightforwardly with the same user account

Comprehensive reporting in one place

  • DNA Business reports: diverse billing and service usage reports
  • Invoices and order history
  • Reporting of DaaS devices
  • Download invoice copies

Service around the clock

  • Making, tracking and processing service requests and report incidents whenever it suits you best
  • Quick handling of matters via chat with customer service

Direct access to other online channels

  • Through YritysDNA, you can access other DNA's electronic services with a single login