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DNA Smart Backup Service

Your organisation’s most valuable asset is its data. Make sure the data in your Microsoft 365 and Google Workspace environments is always recoverable.

Contact Corporate Sales

0800 302030

We're available Monday to Friday 8–16.

Is your organisation’s data truly recoverable?

Data is the foundation of your business. While Microsoft 365 and Google Workspace ensure the availability of their platforms, responsibility for protecting and recovering data remains with your organisation. Data can be lost as a result of human error, cyber attacks or accidental misunderstandings.

DNA Smart Backup Service is a managed service designed for Microsoft 365 and Google Workspace environments. It combines automated backups, fast recovery capabilities and continuous security improvement. The service helps protect business-critical data and ensures that your organisation’s emails, documents, project materials and other important information can always be recovered.

The service also supports compliance and audit requirements while reducing the risk of business disruption caused by data loss. DNA takes care of service deployment and ongoing management, helping ensure that your organisation’s critical information remains secure and accessible, even in unexpected situations.

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  • Protect business-critical data

    Ensure your organisation’s critical information is protected against user errors, cyber threats and accidental deletion.

  • Fast data recovery

    When needed, rapid recovery helps minimise downtime, costs and disruption to your business.

  • Support security and audit requirements

    Meet compliance and audit requirements with reporting and long-term data retention.

  • Quick and hassle-free deployment

    The service is deployed quickly by DNA, allowing you to focus on your business.

Service packages

DNA Smart Backup Service
for Microsoft 365

 

Applications covered

  • Exchange Online (email, calendars and contacts)
  • SharePoint Online (sites, libraries and files)
  • OneDrive for Business
  • Microsoft Teams (chats, channels and files)
  • Microsoft 365 Groups, Planner, Project Online and Viva Engage
  • Power Platform content (limited support)

Backup and recovery

  • Automatic, frequent backups (once or four times daily)
  • Long-term retention (one year by default)
  • No dependency on Microsoft's 93-day recycle bin limitations
  • Granular recovery capabilities

Flexible restore options

  • Restore a single email, file, Teams message or an entire workspace
  • Self-service recovery for your organisation's administrators

Security and compliance

  • Backup data encrypted both at rest and in transit
  • Support for Multi-Geo and data residency requirements
  • GDPR support, including Right to be Forgotten and DSAR searches

DNA Smart Backup Service
for Google Workspace

Applications covered

  • Gmail

  • Calender

  • Contacts

  • Drive

  • Shared Drive

Backup and recovery

  • Automatic, frequent backups (once or four times daily)
  • Long-term retention (one year by default)
  • No dependency on recycle bin retention limits
  • Granular recovery capabilities

Flexible restore options

  • Restore individual emails or files

  • Self-service recovery for your organisation’s administrators

Security and compliance

  • Backup data encrypted both at rest and in transit
  • Support for Multi-Geo and data residency requirements
  • GDPR support, including Right to be Forgotten and DSAR searches

Service features

  • Support for Microsoft 365 and Google Workspace environments

  • Automated backups up to four times per day

  • Fast recovery of individual files or larger data sets

  • Self-service recovery options for selected users

  • Unlimited storage with long-term data retention

  • Backup data stored within the EU/EEA and separate from the production environment

  • Deployment by DNA specialists

  • Expert support from DNA for service-related matters

  • Monthly service reporting

  • A managed, secure and audit-ready service

Ensure your business-critical data can be recovered

Contact our experts to find the right solution for backing up your organisation’s data.

Send a contact request Call 0800 30 20 30

Frequently Asked Questions

Do Microsoft 365 and Google Workspace require separate backup solutions?

Yes. Microsoft 365 and Google Workspace ensure the availability and operation of their services, but responsibility for protecting and recovering your organisation’s data remains with the customer. A dedicated backup solution helps recover data in the event of user errors, accidental deletions or cyber attacks.

What data does DNA Smart Backup Service protect?

In Microsoft 365 environments, the service backs up data from services such as Exchange Online, SharePoint Online, OneDrive and Teams. In Google Workspace environments, the service can back up data from services such as Gmail, Drive, Calendar and Contacts.

Can I recover data myself?

Yes. A self-service portal can be enabled as part of the service, allowing selected users to recover backed-up data independently.

How quickly can data be recovered?

Recovery can be initiated whenever needed, and individual files and items can typically be restored quickly. For larger volumes of data, recovery times depend on the amount of data being restored.

How long is backed-up data retained?

Backed-up data is retained for one year by default. Retention periods can also be configured to meet your organisation’s specific requirements and policies.

Does the service support GDPR and audit requirements?

The service supports your organisation’s compliance objectives, including GDPR and audit requirements. It provides extended retention periods, comprehensive reporting and other features that support audit processes. Backup data is also stored within the EU/EEA and kept separate from the production environment.

Why should my organisation choose the AvePoint backup solution?

AvePoint provides one of the most comprehensive backup solutions for Microsoft 365 and Google Workspace environments. It helps protect your organisation’s data against user errors, cyber attacks and accidental deletions, while enabling fast recovery when your business needs it most.

See also

DNA Smart Office brings together Microsoft or Google productivity and communication services into a single managed solution, helping ensure that everyday work runs smoothly, securely and without unnecessary complexity.

Google Workspace is a productivity and collaboration platform for organisations looking to improve day-to-day efficiency and strengthen teamwork.

Microsoft 365 provides the familiar suite of productivity applications and cloud services that support your organisation’s day-to-day work.