You have access to Hoasnet by DNA with a speed of 200 Mbps free of charge.

Notice, that there are also DNA cable TV services in your apartment.

When you notice problems in your Internet connection, please report service issues 24 hours a day, tel. +358 800 300 500.

Calls are free of charge from all subscriptions in Finland. Fault repair is done at service times.

Customer Service

Upload speed through an Ethernet cable: the basic speed 200M/50 Mbps. Additional speed 400M/100 Mbps and 1000M/100 Mbps.

Please note that additional speeds are not available at all locations: Pohjoinen Rautatiekatu 29 and Indiankatu 20 (Helsinki), where there are two apartments with a maximum DNA Netti speed of 100 Mbps.

Upgrade your Hoasnet Internet speed 

Go to and enter your address. Be sure to give your precise address. See examples:
Address for a shared apartment:
Example street 3 A 2 1 (Notice! the last digit is the room number)
Other apartments:
Example street 1 A 3

Note that you also need the postal code.

Authenticate using your Finnish online bank identifiers, Mobiilivarmenne or DNA Tunnus. You will be taken to a page titled Tilaa DNA Netti.
Choose DNA Netti and click Siirry nopeuden valintaan, then select your new Internet speed (400 Mbps or 1000 Mbps). DNA will bill the resident directly.

Modems and routiers

Broadband is available through an Ethernet cable (RJ-45), so you don’t need a modem. If you want to share your Internet connection with multiple devices, we recommend the DNA router for Ethernet households.

In cable households you need a cable modem. We recommend the DNA modem.

The DNA router has powerful wireless network WiFi and proven reliability that make using the web easy and fast. Read more: (in Finnish)

If you need a modem, please visit your nearest DNA Kauppa store, see your nearest store: or call Customer service tel. 044 144 044. Mon-Fri 8-18, Sat 9-16.30

Check here for the technology with which the Hoasnet supplied by DNA is available to you.